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If you have a specific question about refund, pension assist, or your case status, send us a message directly.
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Whether you have a question about your case, need to sort out documents, or simply want to know what the next step looks like — we are here for you.
Camilo
Fundsback Consultant
If you are not sure how to frame your case, we help you get to the right next step.
Whether the topic is refund, pension assist, widow pension, or a general German pension question, you get a personal reply instead of an anonymous support queue.
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For more complex cases, a meeting is often the cleanest next step.
Book a meetingIf you want the quickest informal route, you can also reach us on WhatsApp.
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Send your message directly
If your case needs a bit more explanation, the contact form is the best direct entry point.
Not sure what you need yet?
If you are looking for a first assessment — whether a refund is possible, what it could be worth, or which pension route fits — the free Pension Check is often the fastest way in.
If you are already in the middle of a case or have a more complex question, the form here is the right place. You don't need to write the perfect message — we just need enough context to help you move forward.